Frequently Asked Questions

How long is the delivery time?

After payment has been made, delivery takes between 5-10 working todays for Singapore orders. For some countries with certain customs restrictions, delivery make take up to 3 weeks.

What kind of payment methods do you accept?

We accept PayNow and bank transfers for Singapore orders. Details will be given to you at checkout.

I don't know which product is suitable for me!

This is where we are here to help! Feel free to chat with us via Whatsapp if you need audio product recommendations. We will let you know what are your available choices based on your music preferences and budget. It's what we do best, it's our passion.

What if I don't like the product you've recommended?

We offer a 15-days no questions asked refund & return or exchanges for products we have recommended to you. However shipping is to be paid by buyer.

Can I do a product review for you?

Yes definitely! No matter where you're from, who you are, your review (either good or bad) is highly appreciated! Enjoy a 25% discount voucher off your next purchase by submitting a review to us with a link to your Facebook profile/page.

Are your products genuine?

If you have found that you have purchased a counterfeit product from us, we will give you a 100% refund + 50% discount off your next purchase.